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Frequently Asked Questions

So you want to know a bit more about Vvolt emobility products? You've come to the right place! Find answers to frequently asked questions, delve deep into the minutia, or just hang out and marvel at the wonders of technology.

Where can I test ride a Vvolt ebike?

Address: 2101 SE 6th Avenue, Portland, Oregon, 97214. Hours: Monday - Thursday: 9 am - 4:30 pm, Friday: 9 am - 2pm. All currently in-stock bikes are ready to ride on short or extended test rides! Contact [email protected] for more details. Search a m

Do Vvolt ebikes have weight limit?

One of our most commonly asked questions is: “What is the weight limit for an ebike?” or “Can this electric bike handle my weight?” If you're searching for a durable and reliable ebike that can accommodate heavier riders, you're in the right place. A

What happens if something goes wrong with my Vvolt?

We’ll have your back! Seriously, we want you to have fun rolling around on Vvolt e-mobility products. We are absolutely dedicated to doing whatever we can to ensure your machine is back up and running as quickly as possible. Firstly, we offer an indu

What types of roads and trails can I ride a Vvolt?

Vvolt follows the American Society for Testing and Materials (ASTM) surface condition designation for our ebikes. The conditions (0-5) refer to different riding situations:. -   Condition 0 — Adult supervision required, no traffic;-   Condition 1 — S

Can I modify my Vvolt?

Sure! We proudly use widely available sizes and standards for our acoustic (non-electric) components. Our ebikes use 31.8mm handlebars and stems, basic saddles, 30.9mm seat posts, and 27.5" wheels. Do you know how to tinker and are the DIY-type? Go t

What is the weight limit for the Vvolt rear rack?

The recommended weight limit for the Vvolt rear rack is 40 pounds. It's advised not to exceed this limit to ensure the rack's safety and integrity during use.

What's the difference between hub motor and mid motor bikes?

Hub motors and mid-drive motors are two primary types of electric motors used in ebikes, each with its own set of unique characteristics for your consideration. Hub motors are placed within the hub of the bike's wheel. Vvolt hub motor bikes are rear-

What's the difference between torque sensing and cadence sensing bikes?

Cadence and torque sensing are two primary types of pedal-assist systems used in e-bikes, each operating differently to provide assistance based on the rider's pedaling input:. Cadence Sensor:. Torque Sensor:. Cadence sensors offer simpler operation

Why does the Alpha II have a single mechanical gear?

A brief article describing the design choice for an ebike with a single mechanical gear.

Can I ride my Vvolt ebike in the rain?

We proudly design and test all of our products through the wonderfully consistent drizzle of the Pacific Northwest! Vvolt ebikes use the international standard of IPX ratings for water resistance. Hub-drive ebikes are rated IPX5, while mid-motor ebik

How should I maintain my bike when using it near the beach?

Bikes on the beach, heyo! Depending on the condition of the sand, riding on the beach can be super fun! Our belt-drive ebikes do great on firm packed sand, but we don't make a bike with wide enough tires to float on very dry sand. After riding on the

Are your rims tubeless compatible?

The factory rims that come with our ebikes are not tubeless ready. However, for mid-drive ebikes equipped with the Enviolo Trekking hub, we offer the HiFi E-Hoot Enviolo Rear Wheel for Stellar Series and the HiFi E-Hoot Front Wheel, which are tubeles

Where is the serial number on my Vvolt?

Locate the serial number on your ebike!. Alpha & Alpha S (first generation). Slice Lite. Alpha II, Centauri II. Centauri, Centauri S, Centauri SE,Sirius, Proxima.

Does Vvolt particiapate in rebate programs?

Vvolt is a participating retailer for the Colorado and Minnesota ebike rebate programs!. Here's the link to the webpage for Colorado residents: https://vvolt.com/pages/colorado-ebike-rebate. Minnesota residents: email us at [email protected]