All articles

What happens if something goes wrong with my Vvolt?Updated 13 days ago

We’ll have your back! Seriously. We want you to have fun rollin' around on Vvolt e-mobility products and are absolutely dedicated to doing whatever we can to ensure your machine is back up and running as quickly as possible. 

Firstly, we offer an industry-leading 3-year warranty on our ebikes. All of our bikes are handmade by expert craftspeople, but sometimes humans make mistakes! Regardless, we stand behind our products. 

Secondly, we stock warranty and replacement parts at our US facility so we can take care of any issues and get you rolling ASAP. We'll even work with you on identifying potential upgrade parts if needed! 

Lastly, we've developed a network of recommended local service centers where ebike technicians can help Vvolt and you to sort things out when it comes to replacing a warranty or crash-damaged part. If you need it, we’re here to help so get in touch.

Was this article helpful?