Do you have a specific question? Drop it in the chat!

Didn't find the answer to your question in the above database? Ask us in the chat!

Our phone line is open Tuesday-Thursday from 10am-3pm PT.

Shop Accessories

Shop Ebikes

Contact Us

Vvolt Electric Mobility 

<h3 id="vvolt-world-headquarters">Vvolt World Headquarters</h3><p>Address: 2101 SE 6th Avenue, Portland, Oregon, 97214</p><p>Hours: Monday - Thursday: 9 am - 4:00 pm</p><p>We are closed on Friday.&#xA0;</p><p>The Alpha 2.1 and Centauri 2 are ready for short or extended test rides! Contact <a href="mailto:support@vvolt.com">support@vvolt.com</a> for more details</p><p>Vvolt (and Showers Pass) is closed on all federal and bank holidays, and we are always closed the Friday after Thanksgiving in addition to a few days around Christmas each year.&#xA0;</p><hr><h3 id="dealer-network">Dealer Network&#xA0;</h3><p>Search a map for the dealer nearest you by following this link: <a href="https://vvolt.com/pages/service-centers#findDealers" id="isPasted">https://vvolt.com/pages/service-centers#findDealers</a></p><p><br></p><p><br></p>

Address: 2101 SE 6th Avenue, Portland, Oregon, 97214. Hours: Monday - Thursday: 9 am - 4:00 pm. We are closed on Friday. The Alpha 2.1 and Centauri 2 are ready for short or extended test rides! Contact support@vvolt.com for more details. Vvolt (and S

Where can I test ride a Vvolt ebike?

Frequently Asked Questions

Alpha 2 Assembly Video

Alpha 2 Display Manual

User Manual: Vvolt UL-2271 Type Batteries

Alpha 2 Geometry Charts

Alpha 2 Technical Specification

Owners Manuals

Bedding disc brakes

Understanding Pedal Assist (PAS) Levels

All about tire pressure

Roadside Repair Kit

Your First Ride

Maintenance Suggestions: Alpha 2

Rear Wheel Removal: Alpha 2

Belt Tension Adjustment: Alpha 2

How to Change the Gear Ratio: Alpha 2

Battery Removal and Installation: Alpha 2

Reset the trip distance: Alpha 2

Troubleshooting: Error Code 4 on Alpha 2

Troubleshooting: Error Codes on Alpha 2

Troubleshooting: Belt Clicking on Alpha 2

Troubleshooting: Alpha 2 Bottom Bracket Service and Replacement

Maintenance and Troubleshooting

Alpha 2

Centauri 2 Assembly Video

Centauri 2 Display Manual

Centauri 2 Technical Specification

Centauri 2 Geometry Charts

Centauri 2 AutoShift3 Hub Information

Understanding Pedal Assist (PAS) Levels on the Centauri 2 AutoShift3

Maintenance Suggestions: Centauri 2

AutoShift3 Hub Maintenance

Belt Tension Adjustment: Centauri 2

Rear Wheel Removal: Centauri 2 AutoShift3

Battery Removal and Installation: Centauri 2

Reset the trip distance: Centauri 2

Troubleshooting: Centauri 2 Speed Sensor

Troubleshooting: Creaking Motor Interface on the Centauri 2

Taillight Reroute for a Suspension Seatpost

Centauri 2

Centauri SE Display Manual

Centauri SE Geometry Charts

Centauri SE Technical Specification

Centauri SE Shifter Resources

Understanding Pedal Assist (PAS) Levels on the Centauri SE

Maintenance Suggestions: Centauri SE

Rear Wheel Removal: Centauri SE

Belt Tension Adjustment: Centauri SE

Centauri SE Shifter Maintenance and Troubleshooting

Speed Sensor Troubleshooting: Centauri SE

Centauri SE

Alpha | Alpha S Display Manual

Assembly Video

Technical Specification

Gates Belt Tension Checking

Rear Wheel Removal: Alpha | Alpha S (2021-2023)

Troubleshooting: Alpha I Bottom Bracket Service and Replacement

Gearing Explanation

Alpha | Alpha S

Centauri | Centauri S Display Manual

Centauri | Centauri S Technical Specification (2022-2023)

Geometry Charts

Centauri | Centauri S Motor Wiring Schematic

Rear Wheel Removal: Centauri |Centauri S (2022-2023)

Centauri | Centauri S Shifter Service and Support Links

Centauri | Centauri S Gates Belt Tension Checking

Centauri | Centauri S

Proxima Display Manual

Geometry Chart

Rear Wheel Removal: Proxima (2021)

Proxima Shifter Service and Support Links

Proxima Gates Belt Tension Checking

Proxima Motor Wiring Schematic

Proxima

Sirius Display Manual

Suspension Fork Information

Rear Wheel Removal: Sirius (2021-2023)

Sirius Shifter Service and Support Links

Sirius Gates Belt Tension Checking

Sirius Motor Wiring Schematic

Sirius

Slice Lite Assembly Video

Slice Lite Geometry

Slice Lite Display Manual

Belt Tension Adjustment: Slice Lite

Reset the trip distance: Slice Lite

Rear Wheel Removal: Slice Lite

Slice Lite Ranger Battery Retrofit

Slice Lite

First-Generation Ebike Archive

Do Vvolt ebikes have weight limit?

What happens if something goes wrong with my Vvolt?

What types of roads and trails can I ride a Vvolt?

Can I modify my Vvolt?

What is the weight limit for the Vvolt rear rack?

What's the difference between hub motor and mid motor bikes?

What's the difference between torque sensing and cadence sensing bikes?

Why does the Alpha II have a single mechanical gear?

Can I ride my Vvolt ebike in the rain?

How should I maintain my bike when using it near the beach?

Are your rims tubeless compatible?

Where is the serial number on my Vvolt?

Does Vvolt offer discounts?

Can I attach a trailer to my Vvolt?

My Vvolt was stolen! What do I do?!?

Can I install integrated lights on older Vvolt ebikes?

What are the widest tires I can use on a Vvolt?

How do I remove the front wheel on Vvolt ebikes?

Maintenance Suggestions for all Vvolt Ebikes

Belt Tension Adjustment: Alpha II, Centauri II, Centauri SE, Slice Lite

Controller Replacement: Alpha | Alpha S (2021-2023)

Motor Replacement: Proxima, Centauri | Centauri S, Sirius (2021-2023)

Speed Sensor Replacement: Proxima, Centauri | Centauri S, Sirius (2021-2023)

Enviolo Shifter Service and Support: Proxima, Sirius, Centauri [S, SE]

Reset the trip distance: Alpha II (2024-present)

Vvolt Ranger Battery Removal and Installation

MPF Mid-Drive Torque Sensitivity Adjustment

Xplova EH-02 Display Manual

First-Generation Vvolt Ebike Application Download Instructions

Rear Wheel Removal: Proxima, Centauri |Centauri S, Sirius (2021-2023)

Rear Wheel Removal: Centauri SE (2024-present)

Rear Wheel Removal: Centauri II (2024-present)

Rear Wheel Removal: Alpha II, Slice Lite

Rear Wheel Removal Guides

How To Guides and Maintenance Suggestions

Vvolt Aluminum Fender Installation Tips

Vvolt Aluminum Rear Rack Installation Tips

Vvolt Upright Citizen Stem Installation Tips

Accessory Guides

Error Codes: Proxima, Centauri | Centauri S, Sirius (2021-2023)

Error Codes: Alpha | Alpha S (2021-2023)

Error Codes: Alpha II, Centauri II, Centauri SE, Slice Lite

Key Replacement

Troubleshooting: Cannot turn on the Display

Troubleshooting: Alpha II Error Code 04

Troubleshooting: Centauri SE and Centauri II Speed Sensor Issues

Troubleshooting: Centauri SE and Centauri II Creaking Motor Interface

Troubleshooting: Replace your battery lock

Troubleshooting: Alpha 1 Bottom Bracket Service and Replacement

Vvolt Service Bulletin: Battery Handling Update 10/2023

Vvolt Service Bulletin: Mid-Drive Models Purchased Between 1/11/21 and 7/1/22

Technical Bulletins

Troubleshooting

User Manual: Vvolt UL-2271 Type Batteries (RANGER Battery)

User Guide: UN 38.3 Type Batteries in First-Generation Vvolt Ebikes

Third Party Batteries Disclaimer

How long does it take to charge your batteries?

Voltage Sag

Battery Recycling

Replacement or Additional Batteries for Purchase

Battery Information

How much is shipping?

What carrier do you use to ship bikes?

Return Policy

Do you ship internationally?

Low Packaging Commitment

How soon will my order be shipped after purchase?

Shipping and Returns

Warranty Policy

Crash Replacement Policy

Warranty

Vvolt World Headquarters

Dealer Network 

Where can I test ride a Vvolt ebike?Updated 13 days ago

Vvolt World Headquarters

Dealer Network