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Troubleshooting

Find answers to issues you may be encountering with your Vvolt ebike

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Technical Bulletins

Find important updates from Vvolt here to ensure the best possible performance from your vehicle.

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Error Codes: Proxima, Centauri | Centauri S, Sirius (2021-2023)

If your First Generation MPF-equipped Vvolt ebike displays any of the following codes on the Xplova EH-02 display, please consult the following chart. Should you not be able to resolve the issue on your own, please email us at [email protected]

Error Codes: Alpha | Alpha S (2021-2023)

If your First Generation hub-motor Vvolt ebike displays any of the following codes on the Xplova EH-02 display, please consult the following chart. Should you not be able to resolve the issue on your own, please email us at [email protected]

My bike won't turn on!

Are you wondering why your ebike won't turn on after letting it sit for a few days? Do you think your battery may be defective? Read this first!. Picture this: you go on a nice ride but then leave your first generation ebike sitting for a few days. Y

Key Replacement

It happens! All the sudden you realize, "wait a second, where's my key?". Fear not, we've got you covered. Email us the number on your lock face and we can see if we've got a replacement at our Portland workshop. If we don't, then  we can place an or