Find information about choosing the right size, the difference between our bikes, thoughts on different motor types, and more.

Choosing the right ride

Want to know about how we ship bikes? Excellent -- read on!

Shipping Information

Battery safety is top of mind at Vvolt -- learn more about the packs that power our machines here.

Battery Information

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Vvolt Electric Mobility 

So you want to know a bit more about Vvolt emobility products? You've come to the right place! Find answers to frequently asked questions, delve deep into the minutia, or just hang out and marvel at the wonders of technology.

Pre-Purchase Questions

Where can I test ride a Vvolt ebike?

What's the difference between hub motor and mid motor bikes?

What's the difference between torque sensing and cadence sensing bikes?

Some of your ebikes only have one gear!? What's that all about?

What types of roads and trails can I ride on your ebikes?

What happens if something goes wrong with my Vvolt?

Do your bikes have weight limit?

Can I ride my ebike in the rain?

Low Packaging Commitment

How much is shipping?

What carrier do you use to ship bikes?

Do you ship internationally?

General Battery Information Hub

Safety Standards

Third Party Batteries: Don't!

Battery Recycling

Stellar Series Battery Guide

Assemble your First Generation Stellar Series

Sirius V.1 Suspension Fork Information

Assemble your Slice Lite

Assemble Your Ride

Bedding disc brakes

Understanding Pedal Assist (PAS) Levels

All about tire pressure

Enviolo-equipped ebikes: information and best practices

Your First Ride

Can I modify parts of the bike?

Personalizing your ride

New Bike Day!

Low Maintenance is not NO Maintenance: A Guide to Keeping Your Ride Dialed

Maintenance

Rear Wheel Removal: Alpha & Alpha S (First Generation)

Rear Wheel Removal: Proxima, Centauri, Centauri S, Sirius (First Generation)

Controller Replacement: Hub Motor

Mid-drive motor replacement: MPF6C

Mid-Drive Speed Sensor Replacement: MPF6C

How-Tos

Enviolo Service Youtube Links

Xplova EH-02 Handlebar Display Quick Start Guide

MPF6C Wiring Schematic

Resources

Vvolt Service Bulletin: Battery Handling Update 10/2023

Vvolt Service Bulletin: Mid-Drive Models Purchased Between 1/11/21 and 7/1/22

Technical Bulletins

Maintenance, How-Tos and Troubleshooting

Warranty Policy

Return Policy

Crash Replacement Policy

Warranty and Return Policy