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Vvolt Electric Mobility 

Battery safety is top of mind at Vvolt -- learn more about the packs that power our machines here.

Battery Information

Where can I test ride a Vvolt ebike?

What's the difference between hub motor and mid motor bikes?

What's the difference between torque sensing and cadence sensing bikes?

Some of your ebikes only have one gear!? What's that all about?

What types of roads and trails can I ride on your ebikes?

What happens if something goes wrong with my Vvolt?

Do your bikes have weight limit?

Can I ride my ebike in the rain?

How should I maintain my bike when using it near the beach?

Are your rims tubeless compatible?

Restocking Updates

Can I modify parts of the bike?

Frequency Asked Questions

General Battery Information Hub

UL 2271 Certification

Battery Safety Standards

Third Party Batteries: Don't!

First Generation Ebike Battery Guide

How long does it take to charge your batteries?

Warranty Policy

Return Policy

Crash Replacement Policy

Low Packaging Commitment

How much is shipping?

What carrier do you use to ship bikes?

Do you ship internationally?

Shipping Information

Shipping, Returns, Warranty

Bedding disc brakes

Understanding Pedal Assist (PAS) Levels

All about tire pressure

Enviolo-equipped ebikes: information and best practices

Sirius V.1 Suspension Fork Information

Your First Ride

New Bike Day!

Display Manual: Alpha II

Dispaly Manual: Alpha | Alpha S, Centauri | Centauri S, Proxima, Sirius (2021-2023)

Display Manual: Centauri SE, Centauri II, Slice Lite

Display Manuals

Low Maintenance is not NO Maintenance: A Guide to Keeping Your Ride Dialed

Enviolo Service Youtube Links

Gates Belt Tension Checking

MPF6C Wiring Schematic

Component Resources

Maintenance Resources

Error Codes: Proxima, Centauri | Centauri S, Sirius (2021-2023)

Error Codes: Alpha | Alpha S (2021-2023)

My bike won't turn on!

Key Replacement

Vvolt Service Bulletin: Battery Handling Update 10/2023

Vvolt Service Bulletin: Mid-Drive Models Purchased Between 1/11/21 and 7/1/22

Technical Bulletins

Troubleshooting

Rear Wheel Removal: Alpha | Alpha S (2021-2023)

Rear Wheel Removal: Proxima, Centauri |Centauri S, Sirius (2021-2023)

Controller Replacement: Alpha | Alpha S (2021-2023)

Motor Replacement: Proxima, Centauri | Centauri S, Sirius (2021-2023)

Speed Sensor Replacement: Proxima, Centauri | Centauri S, Sirius (2021-2023)

How To Guides

Alpha | Alpha S Display Manual

Assembly Video

Technical Specification

Alpha | Alpha S (2021-2023)

Proxima Display Manual

Proxima Technical Specifications

Proxima (2021-2022)

Centauri | Centauri S Display Manual

Centauri | Centauri S (2022-2023)

Sirius Display Manual

Suspension Fork Information

Sirius (2021-2023)

Slice Lite Assembly Video

Slice Lite Display Manual

Slice Lite (2023-present)

Alpha II Assembly Video

Alpha II Display Manual

Alpha II (2024-present)

Centauri SE Display Manual

Centauri SE (2024)

Centauri II Assembly Video

Centauri II (2024-present)

Model Specific Information