Video instructions for assembling the Vvolt Centauri 2

Centauri 2 Assembly Video

A full user guide to getting the most from your Centauri 2 display

Find a full user guide to getting the most from your Centauri II display:<a class="fr-strong" href="https://cdn.shopify.com/s/files/1/0554/7225/9234/files/Vvolt_-_Ananda_DC16_Manual_-1.pdf?v=1727109628" rel="noopener noreferrer" target="_blank">Click here!</a>

Centauri 2 Display Manual

Find part names and torque specifications in this technical table.

<table class="fr-alternate-rows" href="http://www.w3.org/1999/xhtml" id="isPasted"><thead><tr><th><div style="text-align: center;">Component</div></th><th><div style="text-align: center;">Description</div></th><th><div style="text-align: center;">Material&#xA0;</div></th></tr></thead><tbody><tr><td style="text-align: center;"><div style="text-align: left;">Frame Description</div></td><td style="text-align: center; vertical-align: middle;">Three-size Vvolt custom aluminum stepthrough with removable downtube battery and adjustable dropouts. Rack &amp; fender compatible. Two-tone pai nt with reflective graphics</td><td>Alloy</td></tr><tr><td>Fork</td><td>Vvolt custom monoshock suspension, 30mm travel. Thru-axle with fender and accessory mounts</td><td>Alloy</td></tr><tr><td>Head Set</td><td>1.5-1.125&quot; Tapered, sealed bearings</td><td>Alloy</td></tr><tr><td>Handlebar</td><td>Alloy, 31.8mm clamp, 720mm width, 15mm rise x 12&#xBA; sweep</td><td>Alloy</td></tr><tr><td>Stem</td><td>31.8 x 50 (s/m) 80 (m/l) 100 (l/xl)</td><td>Alloy</td></tr><tr><td>Motor</td><td>120nm torque / 350w (nominal) mid-drive motor by Ananda, custom programmed for Vvolt</td><td>Alloy/Steel</td></tr><tr><td>Handlebar Computer&#xA0;</td><td>D16 Full color display with left-hand remote</td><td>Resin</td></tr><tr><td>Power assist</td><td>BOOST button delivers 4 second max assist while pedaling between 5-20mph</td><td> </td></tr><tr><td>Sensors</td><td>Internal Torque, Cadence, Speed and Temperature Sensors</td><td>Multiple&#xA0;</td></tr><tr><td>E-Power Battery</td><td>36v 13.6ah 490wh, with onboard battery management system, UL2271 tested</td><td>Multiple&#xA0;</td></tr><tr><td>E-Power Charger</td><td>36V/2A (UL Listed)</td><td>Resin</td></tr><tr><td>Crankset</td><td>Alloy, ISIS-spline 165mm cranks</td><td>Alloy</td></tr><tr><td>Belt Drive Sprocket</td><td>Gates CDX, 46t</td><td>Alloy</td></tr><tr><td>Belt Drive Rear Cog</td><td>Gates CDX, 22t</td><td>Steel</td></tr><tr><td>Drive Belt</td><td>Gates CDX, 120t</td><td>Carbon</td></tr><tr><td>Shifter</td><td>None</td><td>Resin</td></tr><tr><td>Brakes</td><td>Shimano MT200, 180mm rotors</td><td>Alloy</td></tr><tr><td>Front Hub</td><td>Thru-Axle disc, 32h 15x100mm, sealed cartridge bearings</td><td>Alloy</td></tr><tr><td>Rear Hub</td><td>Vvolt Autoshift3 silent coasting automated 3-speed shifting</td><td>Alloy</td></tr><tr><td>Spokes</td><td>14g front &amp; rear straight gauge</td><td>UCP</td></tr><tr><td>Nipples</td><td>Brass</td><td>Brass</td></tr><tr><td>Rims</td><td>27.5&quot; 25mm wide double-wall aluminum</td><td>Alloy</td></tr><tr><td>Tires</td><td>CST 2.25&quot; city tire with reflective sidewalls and puncture-resistant belt</td><td>Rubber</td></tr><tr><td>Pedals</td><td>Wellgo Alloy platform with reflectors</td><td>Aluminum</td></tr><tr><td>Saddle</td><td>Vvolt IsoStac hybrid gel comfort saddle&#xA0;</td><td>Steel</td></tr><tr><td>Seat Post</td><td>30.9 x 350mm</td><td>Alloy</td></tr><tr><td>Seat Clamp</td><td>Bolt-On, 34.9mm</td><td>Alloy</td></tr><tr><td>Grips</td><td>ergonomic locking grips</td><td>Kraton Rubber</td></tr><tr><td>Kickstand</td><td>Aluminum 40mm direct-mount&#xA0;</td><td>Alloy</td></tr><tr><td>Bell</td><td>Mini Bell&#xA0;</td><td>Steel</td></tr><tr><td>Lights</td><td>Vvolt Multivision Integrated front and rear 65LUX front, 220&#xBA; vis rear</td><td>Alloy/Plastic</td></tr><tr><td>Fenders&#xA0;</td><td>Aluminum&#xA0;</td><td>Alloy</td></tr></tbody></table>

Centauri 2 Technical Specification

User manual for the lithium-ion battery powering the Vvolt Centauri II

<h2 dir="ltr" id="isPasted">User Manual: Vvolt UL-2271 Type Batteries</h2>A Lithium-ion (Li-ion) battery powers your Vvolt. Always adhere to the following instructions for handling, charging, and riding. Only use the Vvolt battery with the corresponding Vvolt vehicle. Do not use a Vvolt battery with other products or any other battery with the Vvolt bike, even if it fits.&#xA0;<ul><li dir="ltr" style="text-decoration:none;">These batteries will be sold as OEM equipment in Alpha II and Centauri II ebikes beginning in March 2024. They are available as retrofits for other Vvolt ebikes that were produced previously.&#xA0;</li><li dir="ltr" style="text-decoration:none;">These batteries are solely intended for use on Vvolt ebikes. Use in any other make or model will void the warranty of both battery and vehicle and can cause product failure, resulting in inoperability, electrical arcing, or fire.&#xA0;</li><li dir="ltr" style="text-decoration:none;">You shall only charge the battery with a &#x201C;Vvolt&#x201D; branded and UL-listed charger. Any use of non-approved chargers will void the battery and charger warranty and can cause the product to fail, resulting in inoperability, electrical arcing, or fire.&#xA0;</li><li dir="ltr" style="text-decoration:none;">Power off your battery when installing or removing it from the ebike and when charging.&#xA0;</li></ul><h4 dir="ltr" id="battery-conditioning">BATTERY CONDITIONING</h4>Notice:&#xA0;New batteries need to be conditioned for optimal performance. Charge fully before your first ride, then fully discharge the battery before charging again to full charge, and then fully discharge again before recharging. &#x201C;Full charge&#x201D; is reached when the Vvolt charger turns off after beginning the charging cycle.<h4 dir="ltr" id="instructions-for-use">INSTRUCTIONS FOR USE</h4><ol><li dir="ltr" style="text-decoration: none; font-size: 16px;">Operation of the status button on your Vvolt Battery produced before March 2025<ul style="font-size: initial;"><li>Press the clear LED status button when your battery is energized to see the remaining capacity.&#xA0;</li></ul></li><li dir="ltr" style="text-decoration: none;">Location and operation of the power and status buttons on your Vvolt battery&#xA0;produced after March 2025<ul style="font-weight: initial;"><li dir="ltr" style="text-decoration:none;">The silver power button is on the battery&apos;s bottom right side.</li><li dir="ltr" style="text-decoration:none;">The clear LED status button is located on the top of the battery.</li><li dir="ltr" style="text-decoration:none;">Press the silver power button to energize your battery.&#xA0;<ul><li dir="ltr" style="text-decoration:none;">When energized, the button is pushed in.&#xA0;</li><li dir="ltr" style="text-decoration:none;">When not energized, the button sits flush.&#xA0;</li></ul></li><li dir="ltr" style="text-decoration:none;">Press the clear LED status button when your battery is energized to see the remaining capacity.&#xA0;<ul><li dir="ltr" style="text-decoration:none;">This button only functions when the battery is energized.&#xA0;</li></ul></li><li dir="ltr" style="text-decoration:none;">Turn the power button off when installing or removing the battery on your ebike.&#xA0;</li><li dir="ltr" style="text-decoration:none;">The battery must be energized before operating the ebike.</li></ul></li><li dir="ltr" style="text-decoration: none; font-weight: bold;">How, when, and where to charge your Vvolt battery (pre/post 2025)<ul style="font-weight: initial;"><li dir="ltr" style="text-decoration:none;">The charge port is on the back of the battery above the discharge terminal on Vvolt ebikes produced&#xA0;between March 2024 and March 2025. The charge port is located on the battery&apos;s bottom left side on ebikes produced&#xA0;after March 2025.</li><li dir="ltr" style="text-decoration:none;">If applicable, ensure your battery power button is off, and the battery is not energized.&#xA0;</li><li dir="ltr" style="text-decoration:none;">Plug the 3-pin charger terminal into the port on your bike (located on the lower left downtube on most models) or into the 3-pin port on the battery if you are charging off-bike.&#xA0;<ul><li dir="ltr" style="text-decoration:none;">Align the arrow on the charger terminal with the dot on the port.&#xA0;</li></ul></li><li dir="ltr" style="text-decoration:none;">Plug the Vvolt charger into a grounded 120v wall outlet in a dry, room-temperature location.&#xA0;</li><li dir="ltr" style="text-decoration:none;">The status light will be green, then turn static red, indicating the battery is charging.&#xA0;</li><li dir="ltr" style="text-decoration:none;">The charger status light will turn green when the bike is fully charged.</li><li dir="ltr" style="text-decoration:none;">Unplug the charger from the bike or battery, install it if it was removed from the bike, and press the battery power button before turning on the ebike.&#xA0;<ul><li dir="ltr" style="text-decoration:none;">You must unplug the charger before turning on your bike. If the charger is plugged in, your bike will not turn on.&#xA0;</li></ul></li></ul></li></ol><h4 dir="ltr" id="charging-notes">CHARGING NOTES:</h4><ul><li dir="ltr" style="text-decoration:none;">Do not charge your battery if ambient temperatures are below 32&#x2109; or above 100&#x2109;.</li><li dir="ltr" style="text-decoration:none;">If used in the rain, allow your battery or bike to dry completely before charging.</li><li dir="ltr" style="text-decoration:none;">Do not charge your battery outside in wet conditions.</li><li dir="ltr" style="text-decoration:none;">Recharging takes &#xA0;5-7 hours to complete.&#xA0;</li><li dir="ltr" style="text-decoration:none;">Except for the initial use, we recommend not waiting for the battery to completely discharge before recharging.&#xA0;</li><li dir="ltr" style="text-decoration:none;">Do not leave a battery full or empty for long periods, as this will reduce battery life. Keep the battery between 20% and 80% to extend battery life.&#xA0;</li><li dir="ltr" style="text-decoration:none;">If you know that your planned route is short and you don&#x2019;t need a full battery, we recommend charging the battery up to 80% instead of 100%.&#xA0;</li></ul>Significantly reduced operating time after charging can signal that the battery is reaching the end of its useful life and must be replaced. If the bicycle is used correctly, approximately 80% of the battery&#x2019;s original capacity should remain after 500 charging cycles or two years.Do not charge in a wet location or ambient temperature below freezing or above 100&#xBA;f.<h4 dir="ltr" id="instructions-for-storage">INSTRUCTIONS FOR STORAGE</h4><ol><li dir="ltr" style="text-decoration:none;">The bike and battery should be stored in dry conditions between 32&#xBA; and 90&#xBA; (f.) If your bike and battery are stored in a non-temperature-controlled space, consider bringing your battery into a living space to bring it to room temperature before riding. &#xA0;</li><li dir="ltr" style="text-decoration:none;">Turn the battery power button off when the ebike has not been used for a few days. If you plan to store the battery for over a few weeks, turn it off and make sure the charge is between 30% and 40%. To avoid permanently damaging the battery, you must check it every 90 days, even if the bike is not in use. If the charge has dropped below 30%, recharge to 40-50% before storing again, or charge fully before use.</li><li dir="ltr" style="text-decoration:none;">The worst thing you can do to the battery is to leave it empty or charged for an extended period (more than a week). This could reduce battery life or permanently damage the battery pack.&#xA0;</li></ol><h4 dir="ltr" id="what-to-do-if-your-battery-overheats">WHAT TO DO IF YOUR BATTERY OVERHEATS</h4><ol><li dir="ltr" style="text-decoration:none;">Your battery is designed to operate in ambient temperatures of -14&#xBA;f to 122&#xBA;f. Do not leave your Vvolt ebike battery parked in a sunny location or inside a parked car if ambient temperatures exceed 90&#xBA;. Your Vvolt ebike has temperature sensors to prevent system failure in hot riding conditions and will shut down if the system gets too hot. Wait 15 minutes in a shaded area until the system cools, then resume riding at a lower power setting and speed.&#xA0;<ul><li dir="ltr" style="text-decoration:none;">Your battery may be warm to the touch during hard riding; this temperature is normal and not a cause for concern.</li></ul></li><li dir="ltr" style="text-decoration:none;">What to do in case of battery failure<ul><li dir="ltr" style="text-decoration:none;">In the unlikely event of the following conditions, place the battery outside in a dry place and away from combustible materials:&#xA0;<ul><li dir="ltr" style="text-decoration:none;">Leakage of fluid from inside the battery</li><li dir="ltr" style="text-decoration:none;">A strange noise</li><li dir="ltr" style="text-decoration:none;">A strange odor</li><li dir="ltr" style="text-decoration:none;">Change in shape or color of the battery.</li></ul></li><li dir="ltr" style="text-decoration:none;">If the battery does not change after 8 hours, use the drop-off location finder at&#xA0;<a href="http://call2recycle.org/e-bikes" style="text-decoration:none;">Call2Recycle.org/e-bikes</a>&#xA0;to arrange a drop-off.</li><li dir="ltr" style="text-decoration:none;">If the battery continues to leak, make noise or odor, or change shape or color, call your local fire department and let them know you have a potential Li-Ion battery fire hazard.</li></ul></li></ol>Warning: Do not touch the battery contacts; This can result in electric shock or injury. Before riding the bike, ensure the battery is correctly secured in the frame and powered on. Power the battery off when installing or removing it from the bike.&#xA0;WARNING: Do not modify, open, or disassemble the battery or charger, as modification or disassembly may result in a short circuit, fire, or malfunction. Be careful when handling the battery, and do not drop it.Find a digital version of this manual in the following languages at vvolt.com/Spanish, Mandarin, Russian, Italian, Haitian Creole, Yiddish, Korean, Bengali, French, Urdu, Arabic, Polish

User Manual: Vvolt UL-2271 Type Batteries

Full geometry chart with all the measurements and dimensions for Centauri 2

<table href="http://www.w3.org/1999/xhtml" id="isPasted" style="margin-right: calc(25%); width: 75%;"><thead><tr><th>Centauri II</th><th style="width: 20.3752%;">S/M</th><th style="width: 17.1606%;">M/L</th><th style="width: 19.1683%;">L/XL</th></tr></thead><tbody><tr><td>Stack - frame</td><td style="width: 20.3752%;">682</td><td style="width: 17.1606%;">710</td><td style="width: 19.1683%;">710</td></tr><tr><td>Reach - frame</td><td style="width: 20.3752%;">372</td><td style="width: 17.1606%;">388</td><td style="width: 19.1683%;">403</td></tr><tr><td>Seat Tube Length</td><td style="width: 20.3752%;">40</td><td style="width: 17.1606%;">47</td><td style="width: 19.1683%;">52</td></tr><tr><td>Seat Post Diameter</td><td style="width: 20.3752%;">30.9</td><td style="width: 17.1606%;">30.9</td><td style="width: 19.1683%;">30.9</td></tr><tr><td>Top Tube Length</td><td style="width: 20.3752%;">580</td><td style="width: 17.1606%;">605</td><td style="width: 19.1683%;">630</td></tr><tr><td>Head Tube Length</td><td style="width: 20.3752%;">170</td><td style="width: 17.1606%;">170</td><td style="width: 19.1683%;">200</td></tr><tr><td>Head Tube Angle</td><td style="width: 20.3752%;">71</td><td style="width: 17.1606%;">71</td><td style="width: 19.1683%;">71</td></tr><tr><td>Seat Tube Angle</td><td style="width: 20.3752%;">73</td><td style="width: 17.1606%;">73</td><td style="width: 19.1683%;">73</td></tr><tr><td>Wheelbase</td><td style="width: 20.3752%;">1071</td><td style="width: 17.1606%;">1096</td><td style="width: 19.1683%;">1122</td></tr><tr><td>Chainstay Length</td><td style="width: 20.3752%;">470</td><td style="width: 17.1606%;">470</td><td style="width: 19.1683%;">470</td></tr><tr><td>Bottom Bracket Drop</td><td style="width: 20.3752%;">80</td><td style="width: 17.1606%;">80</td><td style="width: 19.1683%;">80</td></tr><tr><td>Handlebar Width&#xA0;</td><td style="width: 20.3752%;">720</td><td style="width: 17.1606%;">720</td><td style="width: 19.1683%;">720</td></tr><tr><td>Stem Length&#xA0;</td><td style="width: 20.3752%;">50</td><td style="width: 17.1606%;">80</td><td style="width: 19.1683%;">90</td></tr><tr><td>Spacers</td><td style="width: 20.3752%;">0</td><td style="width: 17.1606%;">30</td><td style="width: 19.1683%;">30</td></tr><tr><td>Fork Axle-Crown</td><td style="width: 20.3752%;">482</td><td style="width: 17.1606%;">482</td><td style="width: 19.1683%;">482</td></tr><tr><td>Wheel Size / Max Tire Size</td><td style="width: 20.3752%;">650b x 65mm</td><td style="width: 17.1606%;">650b x 65mm</td><td style="width: 19.1683%;">650b x 65mm</td></tr><tr><td>Crank length</td><td style="width: 20.3752%;">170mm</td><td style="width: 17.1606%;">170mm</td><td style="width: 19.1683%;">170mm</td></tr><tr><td>Seatpost length&#xA0;</td><td style="width: 20.3752%;">350</td><td style="width: 17.1606%;">350</td><td style="width: 19.1683%;">350mm</td></tr><tr><td>Total Stack w/ stem&#xA0;</td><td style="width: 20.3752%;">703</td><td style="width: 17.1606%;">744</td><td style="width: 19.1683%;">772</td></tr><tr><td>Total Reach w/ Stem</td><td style="width: 20.3752%;">417</td><td style="width: 17.1606%;">460</td><td style="width: 19.1683%;">476</td></tr><tr><td>Standover Inches</td><td style="width: 20.3752%;">24</td><td style="width: 17.1606%;">25</td><td style="width: 19.1683%;">26</td></tr><tr><td>Rider Height Recommendations</td><td style="width: 20.3752%;">4&apos;9&apos;-5&apos;8&quot;</td><td style="width: 17.1606%;">5&apos;4&quot;-5&apos;10&quot;</td><td style="width: 19.1683%;">5&apos;8&quot;-6&apos;4&quot;</td></tr></tbody><tfoot><tr><td>All measurements in CM, unless otherwise noted&#xA0;</td><td> </td><td> </td><td> </td></tr></tfoot></table>

Centauri 2 Geometry Charts

Information about the AutoShift3 Internally Geared Hub, including specifications and adjustments

<div class="fr-deletable gorgias-file-attachment__wrapper" contenteditable="false"><div>attach_file <a class="gorgias-file-attachment__anchor-name" href="https://attachments.gorgias.help/q0jJY2DMD07eBWMO/hc/z8QbV2PYZe7ogePy/2024100721-f9bd5c3c-a235-4162-8e51-00b3732adca6-centauri%20ii%20hub%20-%20autoshift3%20adjustment.pdf" rel="noopener noreferrer" target="_blank">Centauri II Hub - Autoshift3 adjustment.pdf</a> 5MB</div>close</div>Click the link above for a full run down of your new AutoShift3 hub!&#xA0;

Centauri 2 AutoShift3 Hub Information

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Vvolt Electric Mobility 

Technical resources and manuals for components on the Centauri II

Centauri II Owners Resources 

Centauri 2

Owners Manuals

Alpha 2 Assembly Video

Alpha 2 Display Manual

Alpha 2 Geometry Charts

Alpha 2 Technical Specification

Bedding disc brakes

Understanding Pedal Assist (PAS) Levels

All about tire pressure

Roadside Repair Kit

Your First Ride

Maintenance Suggestions: Alpha 2

Rear Wheel Removal: Alpha 2

Belt Tension Adjustment: Alpha 2

Battery Removal and Installation: Alpha 2

Reset the trip distance: Alpha 2

Error Code 04 Troubleshooting: Alpha 2

Error Codes: Alpha 2

Maintenance and Troubleshooting

Alpha 2

Understanding Pedal Assist (PAS) Levels on the Centauri 2 AutoShift3

Maintenance Suggestions: Centauri 2

Belt Tension Adjustment: Centauri 2

Rear Wheel Removal: Centauri 2 AutoShift3

Battery Removal and Installation: Centauri 2

Reset the trip distance: Centauri 2

Troubleshooting: Centauri 2 Speed Sensor

Troubleshooting: Creaking Motor Interface on the Centauri 2

Centauri SE Display Manual

Centauri SE Geometry Charts

Centauri SE Technical Specification

Centauri SE Shifter Resources

Understanding Pedal Assist (PAS) Levels on the Centauri SE

Maintenance Suggestions: Centauri SE

Rear Wheel Removal: Centauri SE

Belt Tension Adjustment: Centauri SE

Centauri SE Shifter Maintenance and Troubleshooting

Speed Sensor Troubleshooting: Centauri SE

Centauri SE

Alpha | Alpha S Display Manual

Assembly Video

Technical Specification

Gates Belt Tension Checking

Rear Wheel Removal: Alpha | Alpha S (2021-2023)

Alpha | Alpha S

Centauri | Centauri S Display Manual

Centauri | Centauri S Technical Specification (2022-2023)

Geometry Charts

Centauri | Centauri S Motor Wiring Schematic

Rear Wheel Removal: Centauri |Centauri S (2022-2023)

Centauri | Centauri S Shifter Service and Support Links

Centauri | Centauri S Gates Belt Tension Checking

Centauri | Centauri S

Proxima Display Manual

Geometry Chart

Rear Wheel Removal: Proxima (2021)

Proxima Shifter Service and Support Links

Proxima Gates Belt Tension Checking

Proxima Motor Wiring Schematic

Proxima

Sirius Display Manual

Suspension Fork Information

Rear Wheel Removal: Sirius (2021-2023)

Sirius Shifter Service and Support Links

Sirius Gates Belt Tension Checking

Sirius

Slice Lite Assembly Video

Slice Lite Geometry

Slice Lite Display Manual

Belt Tension Adjustment: Slice Lite

Reset the trip distance: Slice Lite

Rear Wheel Removal: Slice Lite

Slice Lite Ranger Battery Retrofit

Slice Lite

First-Generation Ebike Archive

Where can I test ride a Vvolt ebike?

Do Vvolt ebikes have weight limit?

What happens if something goes wrong with my Vvolt?

What types of roads and trails can I ride a Vvolt?

Can I modify my Vvolt?

What is the weight limit for the Vvolt rear rack?

What's the difference between hub motor and mid motor bikes?

What's the difference between torque sensing and cadence sensing bikes?

Why does the Alpha II have a single mechanical gear?

Can I ride my Vvolt ebike in the rain?

How should I maintain my bike when using it near the beach?

Are your rims tubeless compatible?

Where is the serial number on my Vvolt?

Does Vvolt particiapate in rebate programs?

Does Vvolt offer discounts?

Frequently Asked Questions

Maintenance Suggestions for all Vvolt Ebikes

Belt Tension Adjustment: Alpha II, Centauri II, Centauri SE, Slice Lite

Controller Replacement: Alpha | Alpha S (2021-2023)

Motor Replacement: Proxima, Centauri | Centauri S, Sirius (2021-2023)

Speed Sensor Replacement: Proxima, Centauri | Centauri S, Sirius (2021-2023)

Enviolo Shifter Service and Support: Proxima, Sirius, Centauri [S, SE]

Reset the trip distance: Alpha II (2024-present)

Vvolt Ranger Battery Removal and Installation

MPF Mid-Drive Torque Sensitivity Adjustment

Rear Wheel Removal: Proxima, Centauri |Centauri S, Sirius (2021-2023)

Rear Wheel Removal: Centauri SE (2024-present)

Rear Wheel Removal: Centauri II (2024-present)

Rear Wheel Removal: Alpha II, Slice Lite

Rear Wheel Removal Guides

How To Guides and Maintenance Suggestions

Vvolt Aluminum Fender Installation Tips

Vvolt Aluminum Rear Rack Installation Tips

Accessory Guides

Error Codes: Proxima, Centauri | Centauri S, Sirius (2021-2023)

Error Codes: Alpha | Alpha S (2021-2023)

Error Codes: Alpha II, Centauri II, Centauri SE, Slice Lite

Key Replacement

Troubleshooting: Cannot turn on the Display

Troubleshooting: Alpha II Error Code 04

Troubleshooting: Centauri SE and Centauri II Speed Sensor Issues

Troubleshooting: Centauri SE and Centauri II Creaking Motor Interface

Vvolt Service Bulletin: Battery Handling Update 10/2023

Vvolt Service Bulletin: Mid-Drive Models Purchased Between 1/11/21 and 7/1/22

Technical Bulletins

Troubleshooting

User Guide: UN 38.3 Type Batteries in First-Generation Vvolt Ebikes

Third Party Batteries Disclaimer

How long does it take to charge your batteries?

Voltage Sag

Battery Recycling

Replacement or Additional Batteries for Purchase

Battery Information

How much is shipping?

What carrier do you use to ship bikes?

Return Policy

Do you ship internationally?

Low Packaging Commitment

How soon will my order be shipped after purchase?

Shipping and Returns

Warranty Policy

Crash Replacement Policy

Warranty