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Vvolt Electric Mobility 

UPS ships our ebikes.FedEx ships our batteries.UPS or USPS ships accessories or warranty parts.&#xA0;We strive to balance shipping costs with quality of service. In our view, UPS has damaged the least amount of ebikes, so we&apos;re sticking with them!&#xA0;

UPS ships our ebikes. FedEx ships our batteries. UPS or USPS ships accessories or warranty parts. We strive to balance shipping costs with quality of service. In our view, UPS has damaged the least amount of ebikes, so we're sticking with them!

What carrier do you use to ship bikes?

Shipping, Returns, Warranty

Shipping Information

Where can I test ride a Vvolt ebike?

What's the difference between hub motor and mid motor bikes?

What's the difference between torque sensing and cadence sensing bikes?

Some of your ebikes only have one gear!? What's that all about?

What types of roads and trails can I ride on your ebikes?

What happens if something goes wrong with my Vvolt?

Do your bikes have weight limit?

Can I ride my ebike in the rain?

How should I maintain my bike when using it near the beach?

Are your rims tubeless compatible?

Restocking Updates

Can I modify parts of the bike?

Serial Number Location

How soon will my order be shipped after purchase?

Rebate Programs

Frequently Asked Questions

Alpha | Alpha S Display Manual

Assembly Video

Technical Specification

Alpha | Alpha S (2021-2023)

Proxima Display Manual

Proxima (2021-2022)

Centauri | Centauri S Display Manual

Centauri | Centauri S Motor Wiring Schematic

Centauri | Centauri S (2022-2023)

Sirius Display Manual

Suspension Fork Information

Sirius (2021-2023)

Slice Lite Assembly Video

Slice Lite Display Manual

Belt Tension Adjustment: Slice Lite

Slice Lite (2023-present)

Centauri SE Display Manual

Vvolt Ranger Battery User Guide copy

Belt Tension Adjustment: Centauri SE

Centauri SE Enviolo Shifter Resources

Centauri SE (2024)

Alpha II Assembly Video

Alpha II Display Manual

Vvolt Ranger Battery User Guide

Rear Wheel Removal: Alpha II

Belt Tension Adjustment: Alpha II

Battery Removal and Installation: Alpha II

Alpha II (2024-present)

Centauri II Assembly Video

Centauri II Display Manual

AutoShift3 Hub Information

Belt Tension Adjustment: Centauri II

Centauri II Battery Removal and Installation

Centauri II (2024-present)

Model Specific Information

Lithium Ion Battery Best Practices

Third Party Batteries: Don't!

How long does it take to charge your batteries?

Battery Recycling

Battery Safety Standards

Battery User Guide

Replacement or Additional Batteries for Purchase

First Generation Ebikes: Alpha, Alpha S, Centauri, Centauri S, Proxima, Sirius, Slice Lite

UL 2271 Certification

Vvolt Ranger Battery Removal and Installation

Second Generation Ebikes with RANGER Batteries: Alpha II, Centauri SE, Centauri II

Battery Information

Display Manual: Alpha II

Dispaly Manual: Alpha | Alpha S, Centauri | Centauri S, Proxima, Sirius (2021-2023)

Display Manual: Centauri SE, Centauri II, Slice Lite

Display Manuals

Low Maintenance is not NO Maintenance: A Guide to Keeping Your Ride Dialed

Enviolo Service Youtube Links

Gates Belt Tension Checking

MPF6C Wiring Schematic

Component Resources

Maintenance Resources

Error Codes: Proxima, Centauri | Centauri S, Sirius (2021-2023)

Error Codes: Alpha | Alpha S (2021-2023)

My bike won't turn on!

Key Replacement

Vvolt Service Bulletin: Battery Handling Update 10/2023

Vvolt Service Bulletin: Mid-Drive Models Purchased Between 1/11/21 and 7/1/22

Technical Bulletins

Troubleshooting

Rear Wheel Removal: Alpha | Alpha S (2021-2023)

Rear Wheel Removal: Proxima, Centauri |Centauri S, Sirius (2021-2023)

Controller Replacement: Alpha | Alpha S (2021-2023)

Motor Replacement: Proxima, Centauri | Centauri S, Sirius (2021-2023)

Speed Sensor Replacement: Proxima, Centauri | Centauri S, Sirius (2021-2023)

Enviolo Shifter Service and Support: Proxima, Sirius, Centauri [S, SE]

Belt Tension Adjustment: Alpha II, Centauri II, Centauri SE, Slice Lite

Rear Wheel Removal: Alpha II, Slice Lite

How To Guides

Bedding disc brakes

Understanding Pedal Assist (PAS) Levels

All about tire pressure

Enviolo-equipped ebikes: information and best practices

Sirius V.1 Suspension Fork Information

Your First Ride

New Bike Day!

Warranty Policy

Return Policy

Crash Replacement Policy

Low Packaging Commitment

How much is shipping?

Do you ship internationally?

What carrier do you use to ship bikes?Updated 3 months ago