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Vvolt Electric Mobility 

UPS ships our ebikes.FedEx ships our batteries.UPS or USPS ships accessories or warranty parts.&#xA0;We strive to balance shipping costs with quality of service. In our view, UPS has damaged the least amount of ebikes, so we&apos;re sticking with them!&#xA0;

UPS ships our ebikes. FedEx ships our batteries. UPS or USPS ships accessories or warranty parts. We strive to balance shipping costs with quality of service. In our view, UPS has damaged the least amount of ebikes, so we're sticking with them!

What carrier do you use to ship bikes?

Shipping and Returns

Alpha II Assembly Video

Alpha II Display Manual

User Manual: Vvolt UL-2271 Type Batteries

Alpha II Geometry Charts

Alpha II Technical Specification

Owners Manuals

Bedding disc brakes

Understanding Pedal Assist (PAS) Levels

All about tire pressure

Roadside Repair Kit

Your First Ride

Maintenance Suggestions: Alpha II

Rear Wheel Removal: Alpha II

Belt Tension Adjustment: Alpha II

Battery Removal and Installation: Alpha II

Reset the trip distance: Alpha II

Error Code 04 Troubleshooting: Alpha II

Error Codes: Alpha II

Maintenance and Troubleshooting

Alpha II

Centauri II Assembly Video

Centauri II Display Manual

Centauri II Technical Specification

Centauri II Geometry Charts

Centauri II AutoShift3 Hub Information

Understanding Pedal Assist (PAS) Levels on the Centauri II Autoshift3

Maintenance Suggestions: Centauri II

Belt Tension Adjustment: Centauri II

Rear Wheel Removal: Centauri II AutoShift3

Battery Removal and Installation: Centauri II

Reset the trip distance: Centauri II

Troubleshooting: Centauri II Speed Sensor

Centauri II

Centauri SE Display Manual

Centauri SE Geometry Charts

Centauri SE Technical Specification

Centauri SE Shifter Resources

Understanding Pedal Assist (PAS) Levels on the Centauri SE

Maintenance Suggestions: Centauri SE

Rear Wheel Removal: Centauri SE

Belt Tension Adjustment: Centauri SE

Centauri SE Shifter Maintenance and Troubleshooting

Speed Sensor Troubleshooting: Centauri SE

Centauri SE

Alpha | Alpha S Display Manual

Assembly Video

Technical Specification

Gates Belt Tension Checking

Rear Wheel Removal: Alpha | Alpha S (2021-2023)

Alpha | Alpha S

Centauri | Centauri S Display Manual

Centauri | Centauri S Technical Specification (2022-2023)

Geometry Charts

Centauri | Centauri S Motor Wiring Schematic

Rear Wheel Removal: Centauri |Centauri S (2022-2023)

Centauri | Centauri S Shifter Service and Support Links

Centauri | Centauri S Gates Belt Tension Checking

Centauri | Centauri S

Proxima Display Manual

Gemoetry Chart

Rear Wheel Removal: Proxima (2021)

Proxima Shifter Service and Support Links

Proxima Gates Belt Tension Checking

Proxima Motor Wiring Schematic

Proxima

Sirius Display Manual

Geometry Chart

Suspension Fork Information

Rear Wheel Removal: Sirius (2021-2023)

Sirius Shifter Service and Support Links

Sirius Gates Belt Tension Checking

Sirius

Slice Lite Assembly Video

Slice Lite Geometry

Slice Lite Display Manual

Belt Tension Adjustment: Slice Lite

Reset the trip distance: Slice Lite

Rear Wheel Removal: Slice Lite

Slice Lite

First-Generation Ebike Archive

Where can I test ride a Vvolt ebike?

Do Vvolt ebikes have weight limit?

What happens if something goes wrong with my Vvolt?

What types of roads and trails can I ride a Vvolt?

Can I modify my Vvolt?

What is the weight limit for the Vvolt rear rack?

What's the difference between hub motor and mid motor bikes?

What's the difference between torque sensing and cadence sensing bikes?

Why does the Alpha II have a single mechanical gear?

Can I ride my Vvolt ebike in the rain?

How should I maintain my bike when using it near the beach?

Are your rims tubeless compatible?

Where is the serial number on my Vvolt?

Does Vvolt particiapate in rebate programs?

Frequently Asked Questions

Maintenance Suggestions for all Vvolt Ebikes

Belt Tension Adjustment: Alpha II, Centauri II, Centauri SE, Slice Lite

Controller Replacement: Alpha | Alpha S (2021-2023)

Motor Replacement: Proxima, Centauri | Centauri S, Sirius (2021-2023)

Speed Sensor Replacement: Proxima, Centauri | Centauri S, Sirius (2021-2023)

Enviolo Shifter Service and Support: Proxima, Sirius, Centauri [S, SE]

Reset the trip distance: Alpha II (2024-present)

Vvolt Ranger Battery Removal and Installation

MPF Mid-Drive Torque Sensitivity Adjustment

Rear Wheel Removal: Proxima, Centauri |Centauri S, Sirius (2021-2023)

Rear Wheel Removal: Centauri SE (2024-present)

Rear Wheel Removal: Centauri II (2024-present)

Rear Wheel Removal: Alpha II, Slice Lite

Rear Wheel Removal Guides

How To Guides and Maintenance Suggestions

Vvolt Aluminum Fender Installation Tips

Vvolt Aluminum Rear Rack Installation Tips

Accessory Guides

Error Codes: Proxima, Centauri | Centauri S, Sirius (2021-2023)

Error Codes: Alpha | Alpha S (2021-2023)

Error Codes: Alpha II, Centauri II, Centauri SE, Slice Lite

Troubleshooting: Cannot turn on the Display

Key Replacement

Speed Sensor Troubleshooting: Centauri SE and Centauri II

Vvolt Service Bulletin: Battery Handling Update 10/2023

Vvolt Service Bulletin: Mid-Drive Models Purchased Between 1/11/21 and 7/1/22

Technical Bulletins

Troubleshooting

User Guide: UN 38.3 Type Batteries in First-Generation Vvolt Ebikes

Third Party Batteries Disclaimer

How long does it take to charge your batteries?

Voltage Sag

Battery Recycling

Replacement or Additional Batteries for Purchase

Battery Information

How much is shipping?

Return Policy

Do you ship internationally?

Low Packaging Commitment

How soon will my order be shipped after purchase?

Warranty Policy

Crash Replacement Policy

Warranty

What carrier do you use to ship bikes?Updated 5 days ago