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Vvolt Electric Mobility 

Accidents happen. If your bike has been damaged or destroyed in an accident we are happy to offer the following discounts based on the date of your original purchase:0-12 Months - 60% off replacement price13-24 Months - 40% off replacement price25-48 Months - 20% off replacement price

Accidents happen. If your bike has been damaged or destroyed in an accident we are happy to offer the following discounts based on the date of your original purchase:. 0-12 Months - 60% off replacement price. 13-24 Months - 40% off replacement price.

Crash Replacement Policy

Shipping, Returns, Warranty

Where can I test ride a Vvolt ebike?

What's the difference between hub motor and mid motor bikes?

What's the difference between torque sensing and cadence sensing bikes?

Some of your ebikes only have one gear!? What's that all about?

What types of roads and trails can I ride on your ebikes?

What happens if something goes wrong with my Vvolt?

Do your bikes have weight limit?

Can I ride my ebike in the rain?

How should I maintain my bike when using it near the beach?

Are your rims tubeless compatible?

Restocking Updates

Can I modify parts of the bike?

Serial Number Location

How soon will my order be shipped after purchase?

Rebate Programs

What is the weight limit for the Vvolt rear rack?

Frequently Asked Questions

Alpha | Alpha S Display Manual

Assembly Video

Technical Specification

Alpha | Alpha S (2021-2023)

Proxima Display Manual

Proxima (2021-2022)

Centauri | Centauri S Display Manual

Centauri | Centauri S Motor Wiring Schematic

Centauri | Centauri S (2022-2023)

Sirius Display Manual

Suspension Fork Information

Sirius (2021-2023)

Slice Lite Assembly Video

Slice Lite Display Manual

Belt Tension Adjustment: Slice Lite

Slice Lite (2023-present)

Centauri SE Display Manual

Vvolt Ranger Battery User Guide copy

Belt Tension Adjustment: Centauri SE

Centauri SE Enviolo Shifter Resources

Rear Wheel Removal: Centauri SE (2024-present)

Centauri SE (2024)

Alpha II Assembly Video

Alpha II Display Manual

Vvolt Ranger Battery User Guide

Rear Wheel Removal: Alpha II

Belt Tension Adjustment: Alpha II

Battery Removal and Installation: Alpha II

Alpha II (2024-present)

Centauri II Assembly Video

Centauri II Display Manual

AutoShift3 Hub Information

Belt Tension Adjustment: Centauri II

Centauri II Battery Removal and Installation

Centauri II Rear Wheel Removal (2024-present) copy

Centauri II (2024-present)

Model Specific Information

Lithium Ion Battery Best Practices

Third Party Batteries: Don't!

How long does it take to charge your batteries?

All About Voltage Sag

Battery Recycling

Battery Safety Standards

Battery User Guide

Replacement or Additional Batteries for Purchase

First Generation Ebikes: Alpha, Alpha S, Centauri, Centauri S, Proxima, Sirius, Slice Lite

UL 2271 Certification

Vvolt Ranger Battery Removal and Installation

Second Generation Ebikes with RANGER Batteries: Alpha II, Centauri SE, Centauri II

Battery Information

Display Manual: Alpha II

Dispaly Manual: Alpha | Alpha S, Centauri | Centauri S, Proxima, Sirius (2021-2023)

Display Manual: Centauri SE, Centauri II, Slice Lite

Display Manuals

Low Maintenance is not NO Maintenance: A Guide to Keeping Your Ride Dialed

Enviolo Service Youtube Links

Gates Belt Tension Checking

MPF6C Wiring Schematic

Component Resources

Maintenance Resources

Error Codes: Proxima, Centauri | Centauri S, Sirius (2021-2023)

Error Codes: Alpha | Alpha S (2021-2023)

Error Codes: Alpha II, Centauri II, Centauri SE, Slice Lite

My bike won't turn on!

Key Replacement

Vvolt Service Bulletin: Battery Handling Update 10/2023

Vvolt Service Bulletin: Mid-Drive Models Purchased Between 1/11/21 and 7/1/22

Technical Bulletins

Troubleshooting

Vvolt Aluminum Fender Installation Tips

Rear Wheel Removal: Alpha | Alpha S (2021-2023)

Rear Wheel Removal: Proxima, Centauri |Centauri S, Sirius (2021-2023)

Controller Replacement: Alpha | Alpha S (2021-2023)

Motor Replacement: Proxima, Centauri | Centauri S, Sirius (2021-2023)

Speed Sensor Replacement: Proxima, Centauri | Centauri S, Sirius (2021-2023)

Enviolo Shifter Service and Support: Proxima, Sirius, Centauri [S, SE]

Belt Tension Adjustment: Alpha II, Centauri II, Centauri SE, Slice Lite

Rear Wheel Removal: Alpha II, Slice Lite

Rear Wheel Removal: Centauri II (2024-present)

How To Guides

Bedding disc brakes

Understanding Pedal Assist (PAS) Levels

All about tire pressure

Enviolo-equipped ebikes: information and best practices

Sirius V.1 Suspension Fork Information

Your First Ride

New Bike Day!

Warranty Policy

Return Policy

Low Packaging Commitment

How much is shipping?

What carrier do you use to ship bikes?

Do you ship internationally?

Shipping Information

Crash Replacement PolicyUpdated 9 months ago