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My bike won't turn on!Updated 2 months ago

Alpha | Alpha S, Proxima, Centauri | Centauri S, Sirius

Are you wondering why your ebike won't turn on after letting it sit for a few days? Do you think your battery may be defective? Read this first! 

Picture this: you go on a nice ride but then leave your first generation ebike sitting for a few days. You go to turn on the display and it won't power on! What gives?! 

Your battery has likely entered Sleep Mode. The CelXpert batteries in ebikes produced between 2021-2023 have a battery management system setting to power off after ~48 hours without use. 

To check whether it is in Sleep Mode, short press the power button on top of the battery. If no LED illuminates, long press the power button for 4 seconds until you see the LED illuminate! After which, you'll be able to power the display. 




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